Terms of Service, Refund and Cancellation Policy

Cancellation Policy

All cancellations must be requested by phone at no later than 14 days before the next billing cycle if on a monthly paid subscription service. To schedule an appointment, please submit a ticket to support@imcs360.com or call (866) 950-1515 during our business hours of 9AM-4PM PST Mon-Fri.

Please note that if you cancel, any special pricing agreed upon will be void. If you wish to renew at a later date you must renew at the non-reduced, normal price for that product or service.

Please Note: At the time of cancellation your account will immediately be deactivated.

 

Refunds

Due to the digital nature of the training and software, we are unable to provide refunds on any purchases.

In most cases you have paid for services and/or products and seen the results of using them and received profit from the efforts or deployment and usage of licensed, online tools or services. If you do not see ROI, or return on investment that was promised, IMCS360 will do everything in its power to ensure that the lack is made up to you in some way. However, as Google and other online entities are constantly changing their services, which influences everything online, there can be no iron-clad promises made or returns expected. That would be beyond the scope and ability of IMCS360 to control.

However, we DO suggest that if you ARE having issues, you let us try to help you – submit an email support ticket to support@imcs360.com or call (866) 915-1515 before you decide to cancel. Often it’s a simple fix to get things up and running for you again, or to determine why something broke for you (which happens all the time online) – we’re here to help.

If you feel that you were inappropriately charged for a service or product, or would like to speak to someone about a refund for a different reason, please submit an email support ticket to support@imcs360.com or call (866) 915-1515.

Although it actually never happened, accounts cancelled/terminated by IMCS360.com, for violating our terms of service, do not qualify for a refund. For example, if your account is cancelled due to spamming, you will not be given any refund. We believe strongly in upholding good and morale etiquette in ALL of our online proceedings and encourage our clients to do the same.

IMCS360.com customer service representatives are available Monday through Friday 9:00 A.M. to 4:00 P.M. PST at support@imcs360.com or call (866) 915-1515 for any billing related questions

Terms Of Service

a. The initial term of this Agreement shall be as set forth in the Order Form (the “Initial Term”). The Initial Term shall begin upon commencement of the first payment made by the Customer. After the Initial Term, this Agreement shall automatically renew. ADDITIONALLY AFTER THE INITIAL TERM, YOU ACKNOWLEDGE, AGREE AND AUTHORIZE IMCS360.com / TO AUTOMATICALLY BILL AND/OR CHARGE ON YOUR CREDIT CARD FOR SUCCESSIVE TERMS OF EQUAL LENGTH AS THE INITIAL TERM, UNLESS TERMINATED OR CANCELLED BY EITHER PARTY AS PROVIDED IN THIS SECTION. The Initial Term and all successive renewal periods shall be referred to, collectively, as the “Term.”

b. This Agreement may be terminated

i. by either party by giving the other party thirty (30) days prior written notice,

ii. by IMCS360.com in the event of nonpayment by Customer,

iii. byIMCS360.com, at any time, without notice, if, inIMCS360.com sole and absolute discretion and/or judgment, Customer is in violation of any term or condition of the this Agreement and related agreements, AUP, or Customer’s use of the Services disrupts or, inIMCS360.com sole and absolute discretion and/or judgment, could disrupt, IMCS360.com business operations and/or

c. If you cancel this Agreement prior to the end of the Initial Term or any Term thereafter,

i. you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation,

ii. you shall be obligated to pay 100% of all charges for all Services for each month remaining in the Term. Any cancellation request shall be effective thirty (30) days after receipt by IMCS360.com, unless a later date is specified in such request.

d. IMCS360.com may terminate this Agreement at any time for perceived breaches of contract by the Customer.

i. if the Services are prohibited by applicable law, or become impractical or unfeasible for any technical, legal or regulatory reason, by giving Customer as much prior notice as reasonably practicable or

ii. immediately by giving written notice to Customer, if IMCS360.com determines in good faith that Customer’s use of the Customer Web site or the Customer Content violates any term or condition. If IMCS360.com cancels this Agreement prior to the end of the Term for your breach of this Agreement and related agreements, the Customer’s use of the Services disrupts, IMCS360.com shall not refund to you any fees paid in advance of such cancellation and you shall be obligated to pay all fees and charges accrued prior to the effectiveness of such cancellation.

e. Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which IMCS360.com may be entitled.

If, for any reason, you need clarification on any point(s) mentioned or listed on this page, do not hesitate to contact us at:
support@imcs360.com or call (866) 915-1515 for any billing related questions

The IMCS360 Team / Randy Cole, Owner